Privacy Policy

1. Scope of This Policy

This policy applies to all personal information handled by Core Civil Mining through our website, online query forms, email correspondence, recruitment processes, supplier onboarding, and civil or mining operations. It does not govern external links or websites managed by third parties or clients (such as principal mine site operators), which maintain their own privacy practices.

2. Information We May Collect

To deliver civil contracting and mining infrastructure services safely and professionally, we may collect the following categories of information:

3. Sensitive Information

Due to the high-risk environments of heavy civil and mining projects, we are legally and contractually required to verify safety competencies and physical fitness. We may collect safety-critical and sensitive details, including:

• RII competency tickets, Verification of Competency (VOC) assessments, and mobile plant licenses.
• Site access safety records, white cards, and drug and alcohol screening results.
• Pre-employment medical clearances, fitness-for-duty assessments, and site induction histories.
• National Police clearances or criminal records where mandatory for secure mine site entries.

We collect sensitive information only where reasonably necessary for safety, legal compliance, or site access, and always with your explicit consent or where required by law.

4. How We Collect Information

We collect personal information directly from you when you submit a web form, request quotes, send emails, apply for jobs, or sign subcontractor agreements. Where necessary for mobilization or employment checks, and with your authority, we may verify credentials through professional references, industry safety databases, medical providers, or licensing boards.

5. Why We Collect and Use Information

Core Civil Mining uses personal information to support secure, compliant operations. This includes:

• Responding to tenders, project queries, and requests for quotes.
• Onboarding and coordinating subcontractors, operators, and suppliers.
• Assessing site mobilization eligibility and submitting access permits to principal mine operators.
• Managing on-site logistics, project timelines, and workforce safety deployment.
• Processing billing, making payments, managing accounts, and maintaining corporate business records.
• Ensuring compliance with health, safety, and environmental (HSE) laws, including WorkSafe WA and DMIRS regulations.
• Investigating security incidents, protecting site property, and preventing fraud.

6. If You Choose Not to Provide Information

You may visit our website anonymously. However, providing identity, safety qualifications, and business details is mandatory before entering contract agreements or mobilizing to project sites. If requested information is not provided, we will be unable to respond to project enquiries, issue subcontracts, clear operators for site mobilization, or fulfill safety requirements.

7. Who We May Disclose Information To

We do not sell personal details. Information is disclosed only for operational delivery, site safety, or legal reasons, including to:

• Client organizations, principal contractors, or project owners who require safety tickets, medical clearances, and induction records to grant secure mine site access.
• Subcontractors, consultants, and engineers working on active project sites.
• Safety, environmental, and statutory regulators (such as WorkSafe WA, DMIRS, and the WA EPA) where mandated by law.
• Professional advisors, including our lawyers, accountants, insurers, and auditors.
• Third-party IT, email, billing, and storage software providers who host or support our business systems.

8. Storage and Information Security

We take the security of your data seriously. We store information electronically using encrypted cloud hosting platforms and secure office servers located strictly within Australia. We implement robust physical, technical, and administrative controls to protect against unauthorized access, theft, modification, or disclosure.

9. Cookies and Analytics

Our website utilizes cookies and analytics tools to trace user sessions and understand site engagement. This helps us optimize navigation and site design. You can modify your web browser preferences to disable cookies, though some parts of our website may not function fully.

10. Direct Marketing

We may occasionally share newsletters, capability statements, or corporate updates. You can opt-out of marketing communications at any time by clicking the unsubscribe link or contacting us directly. Doing so will not affect essential business or billing correspondence.

11. Data Retention and Disposal

We store personal details for as long as necessary to complete the project, manage business contracts, or comply with Australian statutory archives laws (such as employment records, tax compliance, and health & safety documentation). When data is no longer required and is outside regulatory retention windows, we destroy physical files securely or de-identify electronic data.

12. Access and Correction Rights

You have the right to request access to the personal data we hold about you and request that we correct any details that are inaccurate, incomplete, or out of date. To make a request, contact our privacy representative using the details provided below, along with proof of your identity.

13. Privacy Enquiries and Complaints

If you have any questions about this policy, or wish to make a complaint regarding how your personal information is handled, please contact our team in writing:

We will investigate and respond to written complaints within a reasonable timeframe. If you remain dissatisfied, you can escalate the matter to the Office of the Australian Information Commissioner (OAIC).

14. Changes to This Policy

We may update this policy occasionally to align with changes in privacy laws, safety requirements, or operational updates. All changes will be published here with an updated "Last Updated" date. We encourage you to review this page periodically.